Information about cookies

We are ARRIVA TRANSPORT ČESKÁ REPUBLIKA a. s., with its registered office at Křižíkova 148/34, 186 00 Prague 8, registered in the Commercial Register maintained by the Municipal Court in Prague, Section B, File 10113, ID No.: 27368815, VAT ID: CZ699001947.

Our contact information is:

Email: info@arriva.cz

Phone:
+420 725 100 725

We operate the website www.arriva.cz. We use cookies on this website.

What Are Cookies and What Are They Used For


Cookies are text files that store certain information for a limited period of time. When you first visit a website, your browser automatically downloads these files and saves them to your device (phone, tablet, computer). A cookie file contains at least two components: the file name and the file value. It usually also contains the date when it will be automatically deleted (this is set according to the file’s planned lifespan). There is a difference between session cookies and persistent cookies. Session cookies are automatically deleted immediately after the relevant browsing session ends. Persistent cookies remain stored on your computer for the entire lifetime of the respective cookies and are deleted only at the end of that period.

Cookies are designed to make it easier for users to visit websites and to ensure that such visits are user-friendly. These cookies remember your preferred settings if you return to a particular website repeatedly, allowing the site to “remember” which products you last added to your cart, or ensuring that the site automatically displays your preferred settings or font size.

What are cookies and what are they used for?
Cookies are text files that store certain information for a limited period of time. When you first visit the relevant website

What types of cookies do we use


Technical, functional
These cookies are necessary for us to display our website to you and ensure it functions as intended (e.g., so that our content is displayed according to your preferred settings—such as in a specific language—or to otherwise make browsing easier for you)

Analytical
These cookies help us analyze how our website performs in terms of visitor behavior and, based on that, adapt and modify the site as needed

Marketing
Using these cookies, we or third parties can tailor our service offerings after your visit; these offers may then be displayed to you even outside our website

We use the YouTube platform on the arriva.cz website. Please note that YouTube has its own rules regarding cookies and privacy, which we cannot influence. For those interested in more detailed information, we recommend reviewing the YouTube Cookie Policy.

Specific cookies and more detailed information about them can be found in the table at the end of this section. You can set your consent to the use of cookies on the www.arriva.cz website on this page.

What are cookies and what are they used for?
Cookies are text files that store certain information for a limited period of time. When you first visit the relevant website

 

Why we may process cookies


We may use technical and functional cookies based on our legitimate interest. Without them, we would not be able to provide our services to you.

We may process analytical and marketing cookies based on your consent. You grant us your consent during your first visit to the website via the cookie banner settings. This consent is voluntary, and you may withdraw it at any time.

However, if you reject all cookies, this may result in functional limitations on certain web pages.

Overview of cookies used


Overview of cookies stored via the arriva.cz website (as of November 9, 2021)

Name Type Who uses it Expiration Purpose
CookieConsent Technical arriva.cz 1 year Stores the user's consent status regarding cookies for the current domain
JSESSIONID Technical arriva.cz when you close the browser An internal cookie required for the website to function. It stores user states between page requests.
_dc_gtm_UA-# Technical Google Tag Manager 1 day A cookie used by Google Tag Manager to control the loading of the Google Analytics script..
CONSENT Technical youtube.com 2 years Used to determine whether a visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the website to comply with the GDPR
bileto-oauth Technical arriva.cz always user login information (bileto.cz)
daktelaWebCliState Technical arriva.cz always For your next visit to our website, these cookies allow us to
remember your preferences (username, language).
daktelaWebGUIState Technical arriva.cz always We use persistent cookies to remember your preferences for your next visit to our website, allowing us to
remember your preferences (username, language).
lang Technical arriva.cz when you close the browser Remembers the user’s selected language version of the website
lang Technical arriva.daktela.com 29 days Remembers the user's preferred language version of the website
fgA_firstVisitDate Technical arriva.cz 5 years An internal cookie necessary for the website to function. Records the date of the first visit
_ga Analytical Google Analytics 2 years Using Google Analytics, it creates a statistical identifier that generates data on how the website is used.
_gid Analytical Google Analytics 1 days A Google Analytics cookie used to track traffic to individual pages.
collect Analytical Google Analytics when you close the browser Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
test_cookie Marketing doubleclick.net 1 day Used to test whether the user's browser supports cookies.
sid Marketing seznam.cz 29 days This cookie allows the website to maintain certain user settings.
_gcl_au Marketing arriva.cz 3 months Used by Google AdSense to test the effectiveness of ads on websites that use its services.
retargeting Marketing c.seznam.cz when you close the browser It tracks user behavior and navigation on the website, as well as all interactions with active campaigns. It is used to optimize ads and effectively adjust targeting.
IDE Marketing doubleclick.net 1 year Used by Google DoubleClick to track and report a website user’s actions after viewing or clicking on one of the advertiser’s ads in order to measure ad effectiveness and deliver targeted ads to the user.
pagead/landing Marketing doubleclick.net when you close the browser It collects data on visitor behavior from multiple websites to display more relevant ads—this also allows the website to limit the number of times the same ad is shown.
ads/ga-audiences Marketing google.com when you close the browser Used by Google AdWords to create marketing profiles of potential customers based on their preferences on the website and to target ads so they return to the site.
pagead/1p-user-list/# Marketing google.com when you close the browser It is used for targeted advertising. Audience lists are created based on user interactions with pages on the website. The data is used to optimize search results and improve the performance of media spending.
pagead/landing Marketing google.com when you close the browser It collects data on visitor behavior from multiple websites in order to display more relevant ads—this also allows the website to limit the number of times the same ad is shown.
VISITOR_INFO1_LIVE Marketing youtube.com 179 days This cookie is used to estimate users' bandwidth on pages with embedded YouTube videos.
YSC Marketing youtube.com when you close the browser It records a unique ID to track statistics on the YouTube videos the user has viewed.
yt.innertube::nextId,
yt.innertube::requests
Marketing youtube.com always It records a unique ID to track statistics on the YouTube videos the user has viewed.
ytidb:: LAST_RESULT_ENTRY_KEY,
yt-remote-connected-devices,
yt-remote-device-id
Marketing youtube.com always It is used to store preferences when embedding YouTube videos within the user's video player
yt-remote-cast-available,
yt-remote-cast-available,
yt-remote-fast-check-period,
yt-remote-session-app,
yt-remote-session-name
Marketing youtube.com when you close the browser It is used to store preferences when embedding YouTube videos within the user's video player